*All item(s) listed on [ReggaeCollector.com] are in stock.
*Since almost titles are one-off, when we receive two or more orders at the same time for a certain record, we are not able to guarantee its availability
*Any title listed on [ReggaeCollector.com] is generally not available at our shop [Dub Store Record Mart].
[Reservation / Standby] function is for you to reserve item(s). We'll secure item(s) for a month, by your request. Reserved item(s) will be still listed on [ReggaeCollector.com] until the item is sold, this is simply for people who wish to be on our waiting / standby list. If the item is cancelled or the reservation period passes, the item will be offered to the next person on the waiting / standby list. We do believe that all customers should have an equal opportunity to purchase our products.
Please note that we do not accept cancellation of your order.
Once your order is cancelled, we only accept [Credit Card] payment for your future orders.
The package will be delivered by Express Mail Service (EMS). We do not use any other shipping services. The EMS service includes track & trace and insurance of up to JPY20,000 for the parcel.
An estimated shipping cost will be stated before completing your order.
||Oceania, Noath America/Central America, Middle East
||South America, Africa
Number of days required for delivery depends on the destination country.
Please see >>the table (EMS website)
for more details.
Upon your request, we can combine your orders for ReggaeCollector.com and ReggaeRecord.com
. If you require us to ship your orders together, please leave a mesagge in "Inquiries" box while checkout.
We do issue a receipt at your request. Please request one in the "Request about the delivery" field when you are completing your order or contact us at >>email@example.com
Note: we will not re-issue the receipt under any circumstance.
We only accept payment in Japanese Yen at ReggaeCollector.com. See >>here
for the exchange rate between Japanese Yen and other major currencies.
Customs might ask you to pay some taxes in order to clear custom procedures when the parcel arrives at your country. Please be aware of it if you are making a purchase with ReggaeCollector.com.
Please avoid canceling your order. If you wish to change or cancel the order, you must inform us of your change or cancellation within 12 hours after placing the order. If you do not inform us by then, we might not be able to change or cancel the order as the shipping instructions might have been already issued.
We put our best efforts into listing details of all records accurately in regard to selling them online, But if we make a mistake, we'll take every possible measure to provide superior service and satisfy each one of our customers by refunding its full-cost or adjusting the selling price.
All customers are entitled to a full refund if any product is faulty in any way, but you must report it within 3 working days of receiving it. We do quality checks on all our goods before sending them out and can insure that all our
goods are sent out meeting the requirements of our record grading.
Note: If you are sending any items back, please be sure to contact us first.Cost for return shipping must be borne by our customer.